Privacy & Data

zc22 Privacy Policy — How We Handle Your Personal Data

This Privacy Policy explains what personal information zc22 collects when you use the platform, how it is used, who it may be shared with, and what rights you have over your own data. We have tried to write this as plainly as possible.

Privacy at a Glance

Six things to know about how zc22 handles your information before you read the full policy.

We Collect Only What We Need

zc22 collects personal information that is necessary to operate the platform — registration details, payment records, identity verification data and activity logs. We do not collect data beyond what is required for these purposes.

No Selling of Your Data

Your personal information is never sold to third-party marketers or advertising networks. Data is shared only with the service providers we use to operate the platform — payment processors, identity verification services and fraud prevention tools.

Security-First Approach

Your data is protected using 256-bit SSL encryption in transit and encrypted storage at rest. Access to personal data within our systems is restricted to authorised personnel only, operating under strict confidentiality obligations.

You Control Your Data

You have the right to request a copy of the personal information we hold about you, to correct inaccuracies, and to request deletion of your account and associated data where no legal retention obligation applies.

Payment Data Handled Securely

Payment transactions via JazzCash, Easypaisa, Raast and bank transfer are processed through secure channels. zc22 does not store full card numbers or mobile wallet PINs. Transaction records are kept for regulatory compliance purposes.

Cookies & Session Data

The platform uses cookies and session data to keep you logged in, remember your preferences and maintain platform security. You can manage cookie settings through your browser, though some features may not work correctly without session cookies.

Last updated: January 2026

Summary: zc22 collects personal information necessary to operate a betting and casino platform — including account details, payment records and activity logs. This data is used to process transactions, verify identity, maintain security and improve the platform. It is not sold to third parties. You have rights over your data and can contact us at any time regarding how your information is handled.

1 Introduction

This Privacy Policy applies to zc22 ("the Platform," "we," "us") and covers all personal data collected when you use the zc22 website, Android application and related services. It should be read alongside the Terms and Conditions, which govern the overall use of the platform.

By registering an account or using any feature of the platform, you acknowledge that you have read and understood this Privacy Policy. If you have questions about anything in this document, you can contact the support team through the live chat feature available on the platform at any time.

zc22 is committed to handling personal data responsibly. This policy is written to give players in Pakistan a clear picture of what information is collected, why it is collected, and what happens to it — without the dense legal language that makes most privacy policies hard to actually read.

2 Data We Collect

The personal information collected by zc22 falls into several categories depending on how you interact with the platform:

Category Examples When Collected
Account Details Mobile number, username, date of birth, country At registration
Identity Verification CNIC number, document images, selfie verification During KYC process
Payment Records Transaction amounts, payment method type, timestamps On each deposit/withdrawal
Activity Data Bets placed, games played, session times, win/loss records During platform use
Device & Technical IP address, device type, OS version, browser type Automatically on login
Communications Support chat transcripts, query history When contacting support

Some of this data — particularly account and payment information — is required for the platform to function. Other data, such as device information, is collected automatically as part of standard platform security and performance monitoring.

zc22 does not collect sensitive personal data such as biometric information, health records or financial data beyond what is necessary for payment processing and identity verification.

3 How We Use Your Data

The information collected is used for the following purposes:

  • Account management: Creating and maintaining your player account, processing login authentication, and managing account security including two-factor authentication.
  • Payment processing: Handling deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods. Transaction records are maintained for reconciliation and compliance purposes.
  • Identity verification: Verifying that you meet the age requirement (18+) and confirming your identity as part of our Know Your Customer (KYC) process. This is a standard requirement for financial and gaming platforms.
  • Fraud prevention and security: Detecting unusual account activity, preventing unauthorised access, identifying multi-accounting, and monitoring for patterns that may indicate bonus abuse or other prohibited activity.
  • Responsible gaming: Monitoring account activity to identify patterns that may indicate problem gambling behaviour and making responsible gaming tools available and accessible within your account settings.
  • Platform improvement: Analysing aggregated, anonymised usage data to understand which features are most used, identify technical issues, and inform decisions about platform development. This analysis does not identify individual players.
  • Customer support: Using account history and communication records to resolve support queries, investigate disputed transactions and respond to account-related questions.
  • Legal compliance: Maintaining records as required by applicable financial regulations and responding to lawful requests from authorities where legally obligated.

zc22 does not use personal data for automated decision-making that produces significant legal or financial effects on individual players without human review being available as part of the process.

4 Payment Information

Deposits and withdrawals on zc22 are processed through third-party payment providers including JazzCash, Easypaisa, Raast and bank transfer services. When you initiate a payment, the relevant transaction details are transmitted to the payment provider through a secure, encrypted channel.

zc22 retains records of transaction amounts, payment method type, timestamps and transaction status for account management and compliance purposes. We do not store full mobile wallet PINs, full card numbers or other sensitive authentication credentials used within the payment provider's own system.

All payment data in transit is protected by 256-bit SSL encryption. Payment records are retained for a minimum period required by financial compliance obligations and are then deleted or anonymised as appropriate.

Note on JazzCash and Easypaisa: When you use these services, your interaction with their platforms is also governed by their own privacy policies. zc22 receives only the transaction confirmation and the amount transferred — not your JazzCash or Easypaisa account credentials.

5 Sharing Your Data

zc22 does not sell personal data to third parties. Data may be shared with external parties only in the following circumstances:

  • Payment processors: Transaction data is shared with payment providers (JazzCash, Easypaisa, Raast, banking partners) to process deposits and withdrawals. These providers operate under their own privacy obligations.
  • Identity verification services: During the KYC process, document and identity data may be submitted to a third-party verification service. These providers are contractually bound to use the data only for verification purposes.
  • Fraud prevention and security: Device fingerprinting and IP data may be processed by security service providers for the purpose of detecting fraudulent account activity and preventing platform abuse.
  • Game providers: When you play a casino game or slot from a third-party provider, your session data (stake, result, account identifier) is processed by that provider's systems to run the game. Game providers do not receive your full personal profile — only the session information needed to operate the game.
  • Legal obligations: zc22 may disclose personal data to law enforcement or regulatory authorities where legally required to do so. We will not disclose data beyond what is specifically required by any such lawful demand.

All third-party providers that process personal data on behalf of zc22 are selected carefully and are required to maintain appropriate data security standards. zc22 does not transfer personal data internationally to jurisdictions with inadequate data protection standards without appropriate safeguards in place.

6 How Long We Keep Your Data

Personal data is retained for as long as is necessary for the purpose it was collected, and for as long as required by applicable legal or regulatory obligations. In practice, this means:

  • Account data is retained for the duration of your account being active and for a period after closure as required by financial recordkeeping obligations.
  • Payment and transaction records are retained for a minimum period to satisfy anti-money laundering and financial compliance requirements.
  • Identity verification documents are retained for the period required by applicable KYC regulations, after which they are securely deleted.
  • Activity and betting history is retained as part of your account record and is accessible to you through your account at any time.
  • Support communications are retained for a reasonable period to allow follow-up on any unresolved queries and to improve support quality.

When data is no longer required and no retention obligation applies, it is securely deleted or anonymised so that it cannot be linked back to any individual.

7 Security Measures

zc22 takes the security of personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, disclosure, alteration or destruction.

Specific measures in place include:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and the platform servers.
  • Encrypted storage for sensitive personal and payment data at rest.
  • Role-based access controls — only authorised personnel with a legitimate operational need can access personal data, under strict confidentiality obligations.
  • Two-factor authentication available for all player accounts and mandatory for internal administrative access.
  • Regular security monitoring and audit logging of access to personal data.
  • Secure development practices applied to all platform updates and new features.

No digital system can be guaranteed 100% secure against all possible threats. If you suspect your account has been accessed without your authorisation, contact support immediately and change your password. We will investigate any reported security incidents promptly.

8 Cookies and Tracking

zc22 uses cookies and similar session-based technologies to operate the platform. Cookies are small data files stored on your device that help the platform remember your session, maintain your login state, and operate correctly across page loads.

The types of cookies used on the platform include:

  • Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in. The platform cannot operate correctly without these.
  • Security cookies: Used to detect and prevent fraudulent activity, including cookies that identify your session for fraud monitoring purposes.
  • Preference cookies: Store your platform preferences such as language settings and display choices between sessions.
  • Analytics cookies: Collect aggregated, anonymised data about how the platform is used — which pages are visited most, where sessions end, and similar performance metrics. This data does not identify individual users.

You can manage cookie settings through your browser. Blocking essential cookies will affect the platform's ability to function correctly — in particular, you will not be able to stay logged in if session cookies are blocked. Analytics and preference cookies can be disabled without affecting core functionality.

9 Your Rights Over Your Data

You have a number of rights regarding the personal data zc22 holds about you. These can be exercised by contacting the support team through live chat or by emailing [email protected].

Right of Access

You can request a copy of the personal data we hold about you. We will respond to access requests within a reasonable timeframe and provide the information in a clear format.

Right to Correction

If any personal information we hold about you is inaccurate or incomplete, you can request that it be corrected. Contact support with the specific details you need updated.

Right to Deletion

You can request deletion of your account and associated personal data. Where no legal retention obligation prevents it, we will process the deletion. Note that transaction records may need to be retained for a period due to financial compliance requirements.

Right to Restrict Processing

In certain circumstances, you can request that we restrict the processing of your personal data while a dispute or complaint is being resolved.

Right to Data Portability

Where technically feasible, you can request a copy of your personal data in a structured, machine-readable format for transfer to another service.

Right to Object

You can object to specific uses of your personal data, including any use for platform analytics or marketing communications. Core operational processing necessary to run your account cannot be objected to while the account remains active.

10 Minors and Age Restrictions

The zc22 platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that an account has been registered by a minor, that account will be closed immediately and any associated personal data will be deleted in accordance with our data retention procedures.

If you are a parent or guardian and believe that a minor under your care has registered an account on the platform, please contact support immediately. We take age restriction compliance seriously and will act on any such report promptly.

11 Updates to This Privacy Policy

zc22 may update this Privacy Policy from time to time as the platform evolves or as legal requirements change. The date at the top of this page reflects the most recent update. For changes that materially affect how your personal data is used, registered players will be notified through the platform or via the contact details held on account.

Continued use of the platform following any update to this Privacy Policy constitutes your acknowledgement of the updated version. If you disagree with any changes made, you should stop using the platform and contact support to close your account.

12 Contact and Data Queries

For any questions, requests or concerns regarding this Privacy Policy or the personal data zc22 holds about you, please contact the support team:

  • Live chat: Available 24/7 directly within the platform — the fastest way to get a response.
  • Email: [email protected] — for data access requests or formal privacy queries. We aim to respond within three working days.

When contacting us about a data request, please include your registered mobile number and describe your request clearly. We may need to verify your identity before processing certain types of request, particularly data access or deletion requests, to ensure we are responding to the account holder and not a third party.

You're Informed

Ready to Play on zc22?

Now that you know how your data is handled, register your account and start playing — cricket betting, PSL markets, live casino and 500+ games, all in PKR.

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